By using our services, you agree to the collection and use of information in accordance with this policy.
Upon signing up for an account with Zepson Hosting, we will collect personal information such as your name, email address, and phone number. This information will be used to create and manage your account, communicate with you, and provide support.
Zepson Hosting offers a 30-day money-back guarantee for its services. If you are not satisfied with your service, you may request a refund within 30 days of your purchase. The following exceptions apply:
- 1. Domain registration, transfer, and renewal fees are non-refundable.
- 2. SSL certificates, dedicated servers, and VPS hosting services are non-refundable.
- 3. Refunds are not available for accounts that have been suspended or terminated due to a violation of our Terms of Service.
- 4. Refunds may take up to 14 business days to process.
5. If you are eligible for a refund, it will be issued using the same payment method used for your initial purchase.
6. To request a refund, please contact our support team at firstname.lastname@example.org.